+49 271 23871-7000

Data Protection

Thank you for visiting our website and for your interest in our company

The protection of your personal data as it is collected, processed and used during your visit to our homepage is very important to us. Your data is protected in accordance with all relevant legal regulations. We would like to inform you below about the nature and extent of the processing of personal data via this website in accordance with Article 13 of the General Data Protection Regulation (GDPR).

Data Protection Policy

I. Information about the Controller

ifm services gmbh
Martinshardt 19
57074 Siegen
Tel.: +49 (0) 271 23871-7000
Email: info.services@ifm.com

II. Information about the Data Protection Officer

For questions about data protection, please do not hesitate to contact our external representative about operational data protection: 
Mr. Arndt Halbach from GINDAT GmbH 
Wetterauer Str. 6, 42897 Remscheid, Germany 
Email: datenschutz@gindat.de 
Tel.: +49 (0) 2191 909 430 

III. Data Processing via the Website

Your visit to our website is logged. The following data, which your browser transmits to us, is collected: 

  • The IP address currently used by your PC or router 
  • Date and time 
  • Browser type and version 
  • The operating system of your PC 
  • The pages you are looking at 
  • Name and size of the requested file(s) 
  • Possibly the URL of the referring website

This data is collected solely for the purpose of data security, for the improvement of our web site, and for the analysis of errors, all of which are based on Art. 6 (1) (f) of the GDPR. The IP address of your computer is anonymized (the last three digits are truncated) and evaluated. Furthermore, you can visit our website without providing any personal information. Please note that data transmission over the Internet (for example, when communicating via e-mail) is not completely secure. Complete protection of the data from access by third parties is not possible. You should therefore send confidential data to us in another way, e.g. by mail.


The controller collects and processes the personal data of applicants for the purpose of carrying out the application process. Processing can also be done electronically. This is particularly the case if an applicant submits corresponding application documents to the controller by electronic means, for example by e-mail or via a web form available on the website. If the controller concludes an employment contract with an applicant, the data transmitted will be stored for the purposes of the employment relationship in accordance with the law. If no employment contract with the candidate is concluded by the controller, the application materials will be deleted/destroyed, as per statutory provisions, after the position has been filled and provided that deletion does not prejudice any other legitimate interests of the controller. Other legitimate interests in this sense include the burden of proof in a lawsuit filed under the General Equal Treatment Act (AGG).

Applications can only be processed by us if they are sent to the e-mail address “zukunft.services@ifm.com”. If you use one of the company’s other e-mail addresses, your application will unfortunately not be recognized by our system and will therefore not be considered. Please keep in mind that e-mails are sent over an unsecured medium. If your application reaches our e-mail server at the above-mentioned e-mail address, we will protect your application with highly technical and organizational measures. Your application will be transmitted online through a public medium; as we have no influence over the security of the Internet, we cannot guarantee any level of protection for your application. If your sending e-mail server supports STARTTLS, then our e-mail server will also offer STARTTLS and thus transport encryption.

Contact Form

Personal data (e.g. your name, address data or contact details) that you provide us with, e.g. in the context of a request or in any other way, will be stored by us and processed only for corresponding with you and only for the purpose for which you have provided us with this data. This data will be processed on the basis of Art. 6 (1) (a); Art. 6 (1) (f) of the GDPR.


You can register on our website to use additional features that are available on the site. We only utilize the data entered to use the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration. We use the e-mail address that was specified during registration in order to inform you about important changes, such as a change in the scope of the offer or technical changes. The data entered during registration is processed on the basis of your consent (Art. 6 (1) (a) of the GDPR). You can revoke your consent at any time. An informal message sent to us by e-mail is sufficient. The legality of the already completed data processing remains unaffected by such revocation. The data collected during registration will be stored by us as long as you are registered with our website, and once your are no longer registered with our website we will delete the data collected. Legal retention periods remain unaffected.


You may subscribe to our newsletter via our homepage. When subscribing, personal data will be collected from you. To make sure that the newsletter was also subscribed to by you or your mail address, you will first receive a confirmation e-mail. Only when you click on the activation link contained in the confirmation e-mail will you be included in our e-mail distribution list and receive the newsletter. Your newsletter subscription is recorded for verification purposes (IP address, date, time).You may at any time unsubscribe from the newsletter by notifying us; in particular, you can use the link at the end of each newsletter to unsubscribe. The legal basis for this is Art. 6 (1) (a) of the GDPR.

We use the newsletter service CleverReach to send the newsletter. CleverReach processes the data exclusively by order and on the instructions from us within the meaning of Art. 28 of the GDPR.

Secure data transfer

To protect the security of your data during transmission, we use state-of-the-art encryption (SSL) over HTTPS.

IV. Recipient of Personal Data

To implement and execute handling processes, we may use service providers for order data processing.

Specifically, we use service providers to transmit the newsletter and to host our website.

The contractual relationships with our service providers are governed by the provisions of Art. 28 of the GDPR, which contains the data protection and data security measures that are required by law.

V. Data Collection by Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. The basis for data processing is Art. 6 (1) (f) of the GDPR.

However, if IP anonymization is activated on this website, your IP address will be truncated by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. Please note that on this website Google Analytics has been extended by the code “anonymizelp” to ensure an anonymized version of the IP address. 

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services for the website operator related to website activity and Internet usage. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies through the use of a corresponding setting on your browser; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address), as well as the processing of this data by Google, by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

The basis for the data processing is Art. 6 (1) (f) of the GDPR.

VI. Google Web Fonts

This site uses so-called web fonts, which are provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. To do this, the browser you use must connect to Google's servers. As a result, Google learns that our website has been accessed via your IP address. Google Web Fonts is used to enhance the attractiveness of the presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) of the GDPR. If your browser does not support web fonts, a default font will be used by your computer.More information about Google Web Fonts can be found at:

and within Google's privacy policy:

VII. Google Tag Manager

This website uses Google Tag Manager. This service allows website tags to be managed through a single interface. Google Tag Manager implements only tags. No cookies are set and no personal information is collected. Google Tag Manager triggers other tags that may collect data. Google Tag Manager does not access this data. If deactivated at the domain or cookie level, it will remain in effect for all tracking tags as far as they are implemented with the Google Tag Manager. More information about Google Tag Manager can be found at the following link:
The tracking measure is based on Art. 6 (1) (1) (f) of the GDPR. 
The basis for the data processing is Art. 6 (1) (f) of the GDPR.

VIII. Google Maps

This site uses Google Maps via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

For the features of Google Maps to function properly, it is necessary to save your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an attractive presentation of our online offers and a way to make the places that we have indicated on the website more easily findable. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) of the GDPR.

If you disagree with the processing of your data, you may disable the “Google Maps” service and so prevent the transmission of data to Google. To do this, you must disable the Java Script feature in your browser. However, please note that in this case you will not be able to use “Google Maps” or only to a limited extent. For more information on how to handle user data, please refer to the Google privacy policy:

IX. Social Media / Plug-ins


Our website uses plug-ins from YouTube, which is operated by Google. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our YouTube plug-in-enabled sites, you will be connected to YouTube servers. It tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, YouTube will allow you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to enhance the attractiveness of the presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) of the GDPR. For more information about how user information is handled, please see YouTube’s privacy policy at:

Facebook plug-ins (Like & Share Button)

Plug-ins from the social network Facebook are integrated into our website. The provider is Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA.

How to recognize Facebook plug-ins
Your picture on the Facebook logo or the “Like Button” (“Like”) on our site. An overview of the Facebook plug-ins can be found here:

When you visit our pages, the plug-in establishes a direct connection between your browser and the Facebook server. Facebook receives information that you have visited our site with your IP address. If you click on the Facebook “Like Button” while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We would like to point out that we, as the provider of the pages, are not aware of the content of the data transmitted and its use by Facebook. For more information, see Facebook’s privacy policy at:

If you do not wish Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.


Our website uses functions of the network XING. Provider is the XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time you visit one of our sites that contains XING features, it will connect to XING servers. No personal data are stored, to our knowledge. In particular, IP addresses are not stored and usage behavior is not evaluated. Further information on data protection and the XING “Share Button” can be found in XING's privacy policy at:

X. Use of Cookies

Cookies are used on our website. Cookies are small text files that are stored by your browser and downloaded onto your computer. The use of cookies serves to make the Internet offer more user-friendly. Therefore, it is possible, for example, to recognize the user for the duration of the session without having to reenter the user name and password. Cookies will not harm your computer and will be deleted after the end of your session. The basis for the data processing is Art. 6 (1) (f) of the GDPR. 
Some of the cookies we use are immediately deleted after closing your browser (so-called session cookies).

Other cookies remain on your device and allow your browser to be recognized the next time you visit it (persistent cookies). 
The processing of cookies in connection with the sole purpose of providing the functionality of our online offer is based on our legitimate interest in accordance with Art. 6 (1) (f) of the GDPR.

If you do not want cookies be stored on your computer, you can set your browser to refuse cookies. Please note, however, that in this case you may not be able to use all of the functions of our website. 

XI. Your Rights

Pursuant to Articles 15 - 21 of the GDPR, you may assert the following rights in relation to the personal data processed by us, subject to the conditions described therein.

Right to information

You are entitled to information about the personal data concerning you that is processed by us.

Right to rectification

You may request the correction of incomplete or incorrectly processed personal data.

Right to erasure

You are entitled to have personal data concerning you deleted, especially if one of the following reasons applies:

  • Your personal information is no longer necessary for the purposes for which it was collected or otherwise processed
  • You revoke your consent to the processing of your data
  • You have asserted a right to object to the processing 
  • Your data was processed unlawfully

However, the right to erasure does not exist if the legitimate interests of the responsible party are opposed to this. For example, this can include:

  • Personal data required to assert, exercise or defend against legal claims. 
  • Deletion is not possible due to storage obligations

If data cannot be deleted, however, there can be a right to the restriction of processing (below).

Right to the restriction of processing

You have the right to restrict us in the processing of your personal data if: 

  • You deny the accuracy of the data and we therefore check the accuracy, the processing is unlawful and you refuse to exercise your right to erasure and instead demand the restriction of use 
  • We no longer need the data, but you need it to assert, exercise or defend your rights, deletion is not possible due to storage obligations

If data cannot be deleted, however, there can be a right to the restriction of processing (below).

Right to the restriction of processing

You have the right to restrict us in the processing of your personal data if:

  • You deny the accuracy of the data and we therefore check the accuracy, the processing is unlawful and you refuse to exercise your right to erasure and instead demand the restriction of use 
  • We no longer need the data, but you need it to assert, exercise or defend your rights, you have lodged an objection to the processing of your data, and it is not yet clear whether our legitimate reasons outweigh your stated reasons

Right to data portability

You have the right to receive the personal information that you have provided us in a structured, common and machine-readable format, and you have the right to transfer this data to another person without hindrance from us, provided the processing is based on your consent or a contract and the processing is done by us using automated procedures.

Right to object

The data subject has the right, at any time, to object to the processing of personal data relating to said data subject under Article 6 (1) (e) or (f) of the GDPR for reasons arising out of the data subject’s particular situation; this also applies to a profiling based on these provisions. If the processing of your personal data is based on consent, you have the right to revoke this consent at any time.

XII. Standard Deadlines for the Deletion of Data

Insofar as there is no statutory provision regulating storage periods, data will be deleted or destroyed if it is no longer necessary for the purpose of the data processing. Different time limits apply to the storage of personal data; for example, tax-relevant data is normally stored for 10 years and other data subject to commercial law regulations is normally kept for six years. Finally, the storage period can also be based on statutory limitation periods, which, according to §§ 195 et seq. of the Civil Code (BGB), can be, for example, three years in some cases, but also up to thirty years in others.

XIII. Right to File a Complaint with a Supervisory Authority

Each data subject has a right to file a complaint to a supervisory authority under Art. 77 of the GDPR if the data subject considers that the processing of personal data concerning said data subject violates the provisions of the GDPR. The competent supervisory authority for questions concerning data protection is:

The State Representative for Data Protection and Freedom of Information North Rhine-Westphalia 
Helga Block 
Address: Kavalleriestraße 2-4, 
40213 Düsseldorf, Germany 
Telephone: 0211 38424 - 0 
Fax: 0211 38424 - 10 
E-mail: poststelle@ldi.nrw.de 

XIV. Disclaimer

Liability for content

As a service provider, we are responsible for our own content on these pages pursuant to the laws of the Federal Republic of Germany (in accordance with § 7 Para. 1 of the German Telemedia Act (TMG)). However, as a service provider, we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity (§8 to §10 TMG). This does not affect obligations to remove or block the use of information under general legal regulations. Liability in this regard, however, is only possible from the date of knowledge of a specific infringement. Upon notification of appropriate violations, we will remove the content immediately.

Liability for links

Our offer contains links to external websites of third parties over whose contents we have no influence. We therefore assume no liability for this external content. The respective provider or operator of the page(s) is always responsible for the contents of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, a continuous inspection of the linked pages is not reasonable without concrete evidence of an infringement. Upon notification of violations, we will remove such links immediately.